I was wondering why companies are no longer customer oriented. If you don't pay attention the company will make money off your negligence. The Airline industry charges you money if your bags are over a certain size or wieght limit. The problem is that they don't tell what those limits are until you check you luggage. Yes, you could go onto their website and check to see what are the Airline companies' limits. Why should I have to do that?
Should I have to pay 95-100 for cable, internet, and phone. Why can't they charge 50 bucks for that whole thing. I work on computers, switches, routers, and voip. I know how it all works and what it takes to run a network. If it were cheaper then more people could afford it and then therefore the company would make more money. I know that there are infrastructure costs, but the company makes those up when the network segment is opened up to the potential customers. If more companies would open their product up to more people with a lower cost product then more people would buy the service. Oh, and stop paying CEOs millions of dollars. The Engineers and line workers are more important to the company.
What do you think?
1 comment:
I just read an article that says unless a company/management really cares about their employees, the employees have no reason to stay at that job...or to take care of the customer...and then the customer will go away. SO no matter how you look at it, I think a company OWES it to its shareholders to treat employees better than its CEO so the employees or customers dont all leave. And a CEO who knows this and "gets it" is probably worth a little more than the line employees...but not by millions.
Post a Comment